1. Acceptance of Terms
By accessing and using the services provided by Bulk SMS Wale, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Services Description
Bulk SMS Wale provides the following services:
- Bulk SMS Services (Promotional and Transactional)
- Business WhatsApp API Solutions
- RCS Messaging Services
- Website Development and Design Services
- Related digital communication solutions
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3. User Account and Registration
To access certain services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your account information to keep it accurate
- Maintain the security of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
4. Acceptable Use Policy
You agree not to use our services for any illegal, harmful, or prohibited activities, including but not limited to:
- Sending spam, unsolicited, or harassing messages
- Transmitting content that is defamatory, obscene, or offensive
- Violating any applicable laws or regulations (including TRAI guidelines for SMS)
- Impersonating others or providing false information
- Attempting to gain unauthorized access to our systems
- Interfering with or disrupting the services or servers
- Using automated systems to abuse our services
5. Payment Terms
Payment terms for our services are as follows:
- All fees must be paid in advance for prepaid services
- Payment methods include UPI, bank transfer, credit/debit cards, and online payment gateways
- All prices are subject to change without prior notice
- Refunds are subject to our Refund Policy
- Failed payments may result in service suspension
- Unused credits may expire as per the terms specified at the time of purchase
6. Service Availability and Delivery
While we strive to maintain high service availability and delivery rates:
- We do not guarantee 100% delivery of messages due to factors beyond our control (network issues, recipient settings, etc.)
- Service availability may be affected by maintenance, technical issues, or force majeure events
- Delivery times may vary based on network conditions and recipient location
- We are not liable for delays or failures in message delivery due to third-party networks or services
7. Compliance and Regulations
You are responsible for ensuring compliance with all applicable laws and regulations, including:
- TRAI (Telecom Regulatory Authority of India) guidelines for SMS
- DLT (Distributed Ledger Technology) registration requirements
- WhatsApp Business API policies and guidelines
- Data protection and privacy laws
- Anti-spam regulations
We reserve the right to suspend or terminate services if we suspect non-compliance with regulations.
8. Intellectual Property
All content, trademarks, logos, and intellectual property on our platform are the property of Bulk SMS Wale or our licensors. You may not:
- Copy, reproduce, or distribute our content without permission
- Use our trademarks or logos without authorization
- Reverse engineer or attempt to extract our proprietary algorithms or code
- Create derivative works based on our services
9. Limitation of Liability
To the maximum extent permitted by law:
- Bulk SMS Wale shall not be liable for any indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the amount paid by you for the specific service in question
- We are not responsible for losses resulting from service interruptions, data loss, or third-party actions
- We disclaim all warranties, express or implied, regarding service availability and performance
10. Termination
We reserve the right to suspend or terminate your account and access to services at our discretion if:
- You violate these Terms and Conditions
- You engage in fraudulent or illegal activities
- You fail to make required payments
- You breach any applicable laws or regulations
You may terminate your account at any time by contacting our support team. Upon termination, your right to use our services will immediately cease.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Material changes will be notified through email or website notice. Continued use of our services after changes constitutes acceptance of the modified terms.
12. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us: